Simple, transparent pricing

ITSM, CRM, or both — combine the platform with bundled savings. No hidden fees, no surprise charges. Prices in South African Rand (ZAR).

IT Service Management
Starter
Essential IT service management for small teams — up to 5 agents.
R 1 990
per agent / year
  • Up to 5 agents
  • Ticket management & knowledge base
  • Asset tracking (100 assets)
  • Basic reporting
  • POPIA compliance suite
  • Email support
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Most Popular
Growth
Advanced ITSM for growing teams — up to 15 agents with SLA, change & problem management.
R 3 490
per agent / year
  • Up to 15 agents
  • Everything in Starter
  • SLA management
  • Change & problem management
  • Workflow automation
  • Priority support
Start Free Trial
Business
Enterprise ITSM with remote device management — up to 30 agents.
R 6 990
per agent / year
  • Up to 30 agents
  • Everything in Growth
  • Remote device control & CMDB
  • API access & webhooks
  • Phone + email support
Start Free Trial
CRM — Sales & Leads
CRM Starter
Essential CRM for small sales teams — up to 5 agents.
R 1 490
per agent / year
  • Up to 5 agents
  • Lead management
  • Deal pipeline (Kanban)
  • Company & contact management
  • Task management
  • POPIA compliance suite
Start Free Trial
Most Popular
CRM Growth
Advanced CRM with automation and email integration — up to 15 agents.
R 2 790
per agent / year
  • Up to 15 agents
  • Everything in Starter
  • Email integration (Gmail/Outlook)
  • Workflow automation
  • Advanced reporting
  • Priority support
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CRM Business
Full CRM with AI insights and custom workflows — up to 30 agents.
R 5 490
per agent / year
  • Up to 30 agents
  • Everything in Growth
  • AI-powered insights
  • Custom report builder
  • API access & webhooks
  • Phone + email support
Start Free Trial
Combined — ITSM + CRM · Best Value
Best Value
Orbio Starter
ITSM + CRM for businesses that need both — up to 5 staff.
R 2 790
per agent / year
  • Up to 5 staff (IT + Sales)
  • Ticket management & knowledge base
  • Lead & contact management
  • Deal pipeline & tasks
  • Asset tracking
  • POPIA compliance suite
Start Free Trial
Orbio Growth
Full ITSM + CRM with automation and analytics — up to 15 staff.
R 4 990
per agent / year
  • Up to 15 staff
  • Everything in Starter
  • SLA, change & problem management
  • Workflow automation & email integration
  • Advanced analytics
  • Priority support
Start Free Trial
Orbio Business
The complete Orbio platform — up to 30 staff with everything included.
R 9 990
per agent / year
  • Up to 30 staff
  • Everything in Growth
  • Remote device control & CMDB
  • AI-powered insights
  • API access & webhooks
  • Phone + email support
Start Free Trial
Enterprise
Enterprise
Custom deployment with dedicated support and on-prem option.
Custom
per agent / year
  • Unlimited users
  • Everything in Business
  • Custom integrations
  • Dedicated infrastructure
  • SLA 99.99% uptime
  • 24/7 phone support
  • White-label options
Contact Sales
All plans include a 7-day free trial. No credit card required.
Need a custom plan? Talk to our team.

Frequently asked questions

Can I switch plans later?
Yes, you can upgrade or downgrade at any time. Changes take effect immediately and we'll prorate your billing.
Is there a free trial?
Absolutely. Every plan comes with a 7-day free trial with full access to all features in that tier.
What payment methods do you accept?
We accept payment via PayFast (credit/debit card, EFT, SnapScan, Zapper). Annual billing only. Invoicing is available for Enterprise plans.
Is there a limit on ticket volume?
No. All plans include unlimited ticket creation. We believe in transparent pricing without usage caps.
Do you offer discounts for non-profits?
Yes, we offer a 50% discount for registered non-profit organisations. Contact us for details.
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