One Platform. Every Tool. Total Compliance.

IT service & customer
management
reimagined.

Replace your PSA, CRM, ticketing, and compliance tools with one POPIA-compliant platform built for South African MSPs. From R1,490/agent/year in ZAR.

Get Started See the Platform
500+
Seat capacity
50+
API endpoints
99.9%
Uptime SLA
<2s
Response time
Ticket Management
Lead Pipeline
SLA Compliance
Deal Tracking
Remote Device Control
AI-Powered Insights
Workflow Automation
Knowledge Base
POPIA Compliance
Email Integration
Ticket Management
Lead Pipeline
SLA Compliance
Deal Tracking
Remote Device Control
AI-Powered Insights
Workflow Automation
Knowledge Base
POPIA Compliance
Email Integration
IT Support Services

Fast, flexible IT support —
remote or on-site.

Quick-response IT support across South Africa. We fix computers, networks, and software at your home or business — remotely or on-site — with flexible pricing to match your budget.

Quick response — same-day slots available
Flexible prices — per call, per device, or monthly
Remote & on-site coverage
Remote
Remote Support
Secure, instant help from anywhere. We connect to your device and fix most issues in a single session — no waiting, no travel time.
  • Virus & malware removal
  • Software installs & updates
  • Email, Wi-Fi & printer fixes
Residential (Home)
Residential (Home) Support
On-site visits to homes across South Africa. We set up, repair, and protect the tech your family relies on — from PCs to Wi-Fi to security.
  • PC repair & upgrades
  • Wi-Fi & home network setup
  • Backup & family tech setup
Corporate
Corporate Support
Business-grade IT for offices and SMEs. Keep your team productive with SLA-backed support, server & cloud management, and monthly care plans.
  • SLA-backed response times
  • Servers, cloud & Microsoft 365
  • Monthly maintenance plans

The IT support services we provide

Computer repairs & upgrades (laptop & desktop)
Virus, spyware & malware removal
Software installation & updates
Wi-Fi & home network setup
Printer & scanner setup and repair
Data backup & recovery
Email & Microsoft 365 setup
New computer setup & data migration
Home office & workspace setup
CCTV, cameras & home security setup
Server & cloud services
Ongoing IT maintenance plans
Request Support See Pricing
IT Service Management

Every ticket.
Every asset.
Every workflow.

Full ITIL-aligned service desk with .NET 10 backend, SLA tracking, change management, and remote device control. Built for enterprise scale from day one.

Multi-workspace support with role-based access control
SLA policies with real-time breach detection
Full audit trail with tamper-proof activity logging
Browser-based remote device control — no client needed
Open ITSM Dashboard
orbio — itsm dashboard
12
Open Tickets
87%
SLA Compliance
3
Unassigned
4.8
Avg CSAT
Recent Tickets
INC-089 VPN auth failure High
INC-088 Email NDR failures Critical
SRQ-045 Laptop — A. Osei Pending
SLA Progress87%
Customer Relationship Management

Every lead.
Every deal.
Every relationship.

Full-featured CRM with Kanban pipelines, lead scoring, email integration, and workflow automation. Close more deals and nurture stronger relationships.

Drag-and-drop deal pipeline with stage forecasting
Automated lead scoring and assignment rules
Gmail and Outlook email sync with open tracking
POPIA-compliant data handling with consent tracking
Open CRM Dashboard
orbio — crm pipeline
24
Active Leads
R1.2M
Pipeline Value
8
Closing This Month
Pipeline Stages
Qualification R340K
Proposal R520K
Negotiation R280K
Closing R60K
Everything your team needs

The complete IT & sales
toolkit, unified.

Stop stitching together five tools. Orbio brings every IT and sales workflow into one coherent, self-hosted platform your team will actually enjoy using.

ITSM
Ticket Management
Full ITIL-aligned ticketing with SLA timers, priority escalation, approval workflows, and linked incident tracking.
CRM
Lead & Contact Management
Capture leads, score them automatically, and build rich contact profiles with full interaction history.
ITSM
SLA Management
Define SLA policies per workspace and priority. Real-time breach detection, automatic escalation, and compliance reporting.
CRM
Deal Pipeline
Kanban pipeline with drag-and-drop stages, deal values, probability tracking, and revenue forecasting.
PLATFORM
Automation Engine
Build no-code automation rules with conditional triggers and multi-step actions. Auto-assign, auto-respond, auto-escalate.
COMPLIANCE
POPIA Compliance
Built-in consent tracking, data subject requests, breach notification, and encryption. Full South African compliance.
Works with your stack

Integrates with the tools
your team uses every day.

Payments and email integrations that are ready to use today.

PayFast (ZAR)
SMTP Relay Email
Mail Forwarding
Per-agent pricing

Pay per agent.
Scale without limits.

ITSM only, CRM only, or both together. 7-day free trial on all plans. No credit card required. Billed annually in ZAR.

IT Service Management
Tickets, assets, SLA, change & problem management
Orbio Starter
Essential IT service management
R1,990
per agent / year (max 5)
  • Up to 5 agents
  • Ticket management
  • Knowledge base (50 articles)
  • Asset tracking (100)
  • Basic reporting
  • POPIA compliance
  • Email support
Start Free Trial
Orbio Growth
Advanced ITSM for growing teams
R3,490
per agent / year (max 15)
  • Up to 15 agents
  • Everything in Starter
  • SLA management
  • Change & problem management
  • Workflow automation
  • Priority support
Start Free Trial
Orbio Business
Enterprise ITSM with remote control
R6,990
per agent / year (max 30)
  • Up to 30 agents
  • Everything in Growth
  • Remote device control
  • CMDB & on-call scheduling
  • API access
  • Phone + email support
Start Free Trial
CRM & Sales
Leads, contacts, deals, pipeline & automation
Orbio Starter
Essential CRM for small sales teams
R1,490
per agent / year (max 5)
  • Up to 5 agents
  • Lead & contact management
  • Deal pipeline (Kanban)
  • Task management
  • Basic reporting
  • POPIA compliance
  • Email support
Start Free Trial
Orbio Growth
Advanced CRM with automation
R2,790
per agent / year (max 15)
  • Up to 15 agents
  • Everything in Starter
  • Email integration (Gmail/Outlook)
  • Workflow automation
  • Advanced reporting
  • Priority support
Start Free Trial
Orbio Business
Full CRM with AI insights
R5,490
per agent / year (max 30)
  • Up to 30 agents
  • Everything in Growth
  • AI-powered insights
  • Custom report builder
  • API access
  • Phone + email support
Start Free Trial
ITSM + CRM Combined
Best value — everything in one platform, save vs buying separately
Orbio Starter
ITSM + CRM for businesses that need both
R2,790
per agent / year (max 5)
  • Up to 5 staff
  • ITSM + CRM in one platform
  • Tickets + leads + deals
  • Knowledge base & assets
  • Task management
  • Basic reporting
  • Save R690/yr vs separate
Start Free Trial
Orbio Growth
Full ITSM + CRM with automation
R4,990
per agent / year (max 15)
  • Up to 15 staff
  • Everything in Starter
  • SLA & change management
  • Workflow automation
  • Email integration
  • Advanced reporting
  • Save R1,290/yr vs separate
Start Free Trial
Orbio Business
The complete platform — everything included
R9,990
per agent / year (max 30)
  • Up to 30 staff
  • Everything in Growth
  • Remote device control & CMDB
  • AI insights & custom reports
  • Dedicated account manager
  • API access
  • Save R2,490/yr vs separate
Start Free Trial
All prices in ZAR, billed annually. Need more than 30 agents? Contact sales for Enterprise pricing.

Why South African teams choose Orbio

Verifiable facts, not marketing fluff.

Locally registered
Orbio (Pty) Ltd, based in Parow, Cape Town.
POPIA-native
Consent records, PAIA support, and data subject request handling built into the platform.
ZAR pricing, no forex risk
Transparent per-seat pricing in rands. 7-day free trial, no credit card required.
Local support, same time zone
Talk to a real person weekdays on 060 185 0521 or info@orbio.africa.

Ready to bring your
IT & sales into orbit?

Request access and have Orbio deployed in your environment within a day. Self-hosted, invitation-only, fully yours.

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